Our interfaces and portals join your company with your customers and suppliers. In addition to different standards of formats and protocols, we also create the individual interface of your partners – from the connection of an individual world to the portal environment with multiple participants.
By connecting multiple portals to a single platform, you can integrate a wide variety of B2B and B2C worlds into yours. Whether commerce and workflow-supporting portals or integration platforms for existing systems: tap into the maximum potential of digitising your world.
Systems unite entire sectors or even regions. System and service providers are joining forces, web- and app-based concepts connect citizens with their city and their traders. Digital and real worlds are growing together as innovative communities for communication, interaction and transaction.
Together with you, we analyse and identify all the physical and technical conditions as well as the user-oriented requirements. From this we will design an individualised concept for the digital integration of your worlds. We develop the plans for seamless implementation, smooth operation while considering all your business and marketing aspects.
We actively support the development of the internal structures and processes required for ongoing operations. This includes: development of software specifications, design and usability concept, compiling the toolbox through development and selection of software solutions, staff training, training for targeted application in marketing and sales right through to the creation of working groups and supervisory bodies involving all stakeholders.
We consult and support our customers organisations in their ongoing operations. We can also take over this function on request, to set up the technical and personnel infrastructure. In doing so, we fall back on tried-and-tested basic modules that can be introduced step by step to the overall solution, thus creating a strong and stable foundation for your individual worlds.
We support the operators and users of Integrated Worlds in their daily operations through content quality management, training, and much more. We assist in the moderation of working groups and developing communities, while design the integration of new users and organisations. Our experienced networking team develops individual networking strategies for the further development and expansion of your integrated worlds.
The operation of your portals, platforms and system worlds, creates a lot of relevant data. We support you in analysing and evaluating the processes and touchpoints of all participating users, communities and organizations. Through individual feedback modules you generate further insights to optimize your business strategies. This is done through active campaign management and Customer Experience Management (CXM).
Whether request or suggestion – we like to hear from you!
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