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SMARTening up your Attraction!

In this post we are going to look at how to ‘SMARTen’ up your attrac­tion. Smart Tour­ism is about digit­ally integ­rat­ing attrac­tions and regions, enga­ging pos­it­ively with the vis­it­ors whilst enhan­cing their exper­i­ences through tech­no­logy. Tour­ism is a key com­pon­ent of any smart region­al strategy and is one of the major com­pon­ents for region­al eco­nom­ic growth […]

The Changing Face of Tourism post CoVid?

Image from Pixabay.com Author: Andrew Dunne, Eurorpean Sales Man­ager at Integ­rated Worlds GmbH   The Chan­ging Face of Tour­ism post CoV­id? CoV­id-19 will pose a lot of ques­tions for the tour­ism industry, mainly […]

Why Regional Tourism must come Together!

Image from Pixabay.com Author: Andrew Dunne, Eurorpean Sales Man­ager at Integ­rated Worlds GmbH   “Com­ing togeth­er is a begin­ning, stay­ing togeth­er is pro­gress, and work­ing togeth­er is suc­cess” A very wise Henry Ford […]

Independent Retailing post CoVid-19

Image from Pixabay.com Author: Andrew Dunne, Eurorpean Sales Man­ager at Integ­rated Worlds GmbH   “If you always do what you always did, you will get what you always got” As the great Albert […]

Global Solutions for your B2B Business

 

Business Efficiency

With our solu­tions, we cre­ate flex­ible and scal­able net­work­ing plat­forms for data exchange with your busi­ness part­ners. No mat­ter wheth­er clas­sic EDI (Elec­tron­ic Data Inter­change) con­nec­tion, WebEDI portal, integ­ra­tion with the sys­tems and third party platforms –
the core pro­cesses and inter­faces for con­nect­ing your intern­al sys­tems should be cent­ral­ized. The sys­tems can be oper­ated in your own infra­struc­ture on site or  in our clear­ing centre.

 

Business Commerce

The goods are rarely a com­pet­it­ive advant­age — cus­tom­er-cent­ric think­ing and ser­vices are the key for future busi­ness. But how to under­stand what cus­tom­ers really demand? And how to man­age to reduce the sales team of repeat­ing work pro­cesses and invest more energy
in cre­at­ive con­cepts and prob­lem solu­tions? Activ­ate the real know-how and years of industry exper­i­ence of your com­pany and trans­form grow­ing digit­al sales plat­forms with our moud­ules Busi­ness Commerce .
 

Partner Link

With the ser­vices of Part­ner Link solu­tions, we cre­ate inter­act­ive and mobile com­pan­ions for your cus­tom­ers and your sales staff. No mat­ter if for daily use or to accom­pany spe­cial events like trade fairs or your own showroom.
Learn more about the Part­ner Link Man­aged Ser­vices “(Mobile) Cus­tom­er Portal”, “(Mobile) Field Staff Portal” and “Event-/Show­room App”.

 

Citizens Connect

We sup­port and con­nect cit­ies, coun­cils and loc­al act­or groups. We bring togeth­er all parties, per­spect­ives and interests and devel­op togeth­er, on the basis of prac­tice-ori­ented meth­od­o­lo­gies and future-proof trans­form­a­tion pro­cesses, integ­rat­ive approaches to solu­tions and mar­ket­ing and oper­a­tion con­cepts indi­vidu­ally ori­ented towards regions with the aim of a sus­tain­able vital­isa­tion of locations.
The con­stant devel­op­ments in the retail trade, urb­an struc­tures and the beha­viour of cit­izens and con­sumers con­tinu­ously shape our port­fo­lio. The premise of pla­cing people’s needs and urb­an con­cerns at the centre of our over­all stra­tegic approach is what drives us to design solu­tions and ser­vices for the cre­ation of sus­tain­able city projects.

 

Feedback & Experience Management

Digit­al busi­ness mod­els, cus­tom­er exper­i­ence & pro­cess man­age­ment are fre­quent top­ics of interest to our cus­tom­ers. But how do you cre­ate the neces­sary integ­ra­tions with your sys­tems & those of your part­ners to build the rel­ev­ant key figures/data? And how can you use them to imple­ment auto­mated influ­ence on your sys­tems, mar­ket­ing cam­paigns or pro­cesses in the next step?
With the Man­aged Ser­vices from the Feed­back & Exper­i­ence Man­age­ment area, we sup­port cit­ies and regions in the imple­ment­a­tion of plat­forms for cit­ies, com­pan­ies from trade and industry in the real­iz­a­tion of data-driv­en busi­ness mod­els and cooper­a­tions or even asso­ci­ation struc­tures in the exchange of industry data.

Global Concept, Implementation and Support

 

Strategic & Conceptual Design

Devel­op the know-how in your organ­isa­tion and find your digit­iz­a­tion strategy. Togeth­er we will reflect and ana­lyse all phys­ic­al and tech­nic­al con­di­tions as well as user-ori­ented require­ments. We design an indi­vidu­al glob­al concept for the digit­al integ­ra­tion of your systems.
We devel­op the plans for a seam­less intro­duc­tion and easy oper­a­tion. All busi­ness and mar­ket­ing aspects are taken into account.

 

Integration Services

Why always start over? Our ser­vices con­nect exist­ing sys­tems and thus integ­rate exist­ing infra­struc­ture. We act­ively sup­port the estab­lish­ment of the intern­al struc­tures and pro­cesses required for ongo­ing oper­a­tions: devel­op­ment of soft­ware spe­cific­a­tions and a design and
usab­il­ity concept, com­pil­a­tion of the tool­box by devel­op­ing and select­ing soft­ware solu­tions, train­ing of staff, train­ing for tar­geted use in mar­ket­ing and sales.
 

Managed Solutions

We con­sult and sup­port the oper­at­ing organ­isa­tions in their daily oper­a­tions. We also offer and set up the tech­nic­al and per­son­nel infra­struc­ture for this task if required. In doing so, we rely on basic com­pon­ents that have been tried and tested many times in oper­a­tion and
can be intro­duced step by step to build up the over­all solu­tion, thus cre­at­ing a strong and stable basis for your indi­vidu­al systems.
 

Customer Care

From pro­ject to oper­a­tion­al sup­port — we are your per­man­ent part­ner. We sup­port the oper­at­ors and users of integ­rated worlds in their daily oper­a­tions through con­tent qual­ity man­age­ment, train­ing and edu­ca­tion, and much more.
Of course, we help with the integ­ra­tion of new users and organ­iz­a­tions; our exper­i­enced net­work­ing team devel­ops indi­vidu­al net­work­ing strategies to fur­ther build and expand your integ­rated systems.
 

Business Intelligence & FXM

With the oper­a­tion of your portals, plat­forms and sys­tems, rel­ev­ant trans­ac­tion data is gen­er­ated. We sup­port you in ana­lys­ing and eval­u­at­ing the pro­cesses and touch­points of all par­ti­cip­at­ing users and organisations.
Through indi­vidu­al feed­back mod­ules you gen­er­ate fur­ther insights for the optim­iz­a­tion of your busi­ness strategies through act­ive cam­paign man­age­ment and feed­back exper­i­ence man­age­ment (FXM).

The whole Dimension of Digitalisation

 

Change Management

Our ser­vice struc­ture is optim­ally aligned to change pro­cesses. How­ever com­plex the struc­tures and plans of your
com­pany may be — togeth­er with you we will find a solu­tion for step-by-step implementation.

 

Digitazition

We sup­ply com­plete solu­tions or indi­vidu­al con­cepts for the digit­al­iz­a­tion and auto­ma­tion of processes.
In this way you can effort­lessly increase effi­ciency in the hand­ling of daily tasks such as long-term projects.

 

Comunication

We har­mon­ize the com­mu­nic­a­tion between people, organ­iz­a­tions and sys­tems, often with very dif­fer­ent requirements:
Tech­no­logy, con­sult­ing & imple­ment­a­tion from one source, tailored to your company.

Our Success — the Success Stories of our Customers

Vion Food Group

For more than 15 years, we have been con­nect­ing more than 30 major retail com­pan­ies via an EDI portal with dif­fer­ent com­mu­nic­a­tion stand­ards – all over Europe. This includes the link­ing of 20 intern­al dis­tri­bu­tion chan­nels and the elec­tron­ic pro­cessing of essen­tial busi­ness data com­mu­nic­a­tion in a hol­ist­ic solution.

“Thanks to Integ­rated Worlds, we have digit­al­ized and auto­mated com­mu­nic­a­tion with our customers.”

GO TO CASE STUDY

”With Integ­rated Worlds we where able to integ­rate our mem­bers, sup­pli­ers & employ­ees on a cent­ral B2B platform.”

GO TO CASE STUDY

TECHNO-EINKAUF GmbH

For TECHNO-EINKAUF GmbH, we developed a plat­form for industry par­ti­cipants in the auto­mot­ive after­mar­ket for the inform­a­tion, com­mu­nic­a­tion and trad­ing of goods in vari­ous product ranges. The cus­tom­ized solu­tion includes its own portals for deal­ers as well as live data for prices and stocks with low resource effort.

TECHNO-EINKAUF GmbH

For TECHNO-EINKAUF GmbH, we developed a plat­form for industry par­ti­cipants in the auto­mot­ive after­mar­ket for the inform­a­tion, com­mu­nic­a­tion and trad­ing of goods in vari­ous product ranges. The cus­tom­ized solu­tion includes its own portals for deal­ers as well as live data for prices and stocks with low resource effort.

”With Integ­rated Worlds we where able to integ­rate our mem­bers, sup­pli­ers & employ­ees on a cent­ral B2B platform.”

GO TO CASE STUDY

IWOfurn Service GmbH

IWO­furn com­bines the exist­ing infra­struc­ture and soft­ware of trade and industry and is open for any sys­tem or format integ­ra­tion. IWO­furn offers a ser­vice port­fo­lio for all part­ners of the industry: Wheth­er large retail chain or small retail­er, inde­pend­ent man­u­fac­turer, wheth­er purely sta­tion­ary or online trad­ing, from simple formats (Excel, PDF) to fully digit­ized inter­ac­tion and doc­u­ment­a­tion of order processing.

“IWO­furn con­nects dif­fer­ent sys­tems — for more effi­ciency and profitability.”

GO TO CASE STUDY

Some of our Clients

We developed a com­pre­hens­ive plat­form for the lead­ing auto­mot­ive after­mar­ket. Net­work­ing with industry part­ners and integ­ra­tion of dif­fer­ent user portals for mem­bers and employees.

Mobile portals cre­ated by Integ­rated Worlds are used for elec­tron­ic order­ing, field ser­vice sup­port and the imple­ment­a­tion of advert­ising con­cepts at the POS with retail­ers and industry partners

Digit­al net­work­ing with the retail sec­tor is car­ried out with solu­tions from Integ­rated Worlds; the imple­men­ted mes­saging sys­tems are used for paper­less data exchange.

Integ­rated Worlds con­nects the dif­fer­ent cus­tom­er indus­tries (met­al pro­cessing, kit­chen equip­ment, auto­mot­ive sup­pli­ers) with their require­ments for pro­cess auto­ma­tion and data exchange with the intern­al ERP system.

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